add share buttonsSoftshare button powered by web designing, website development company in India

Using the Facebook Messenger Bot to Improve Customer Service and Re-Engage Customers

The Facebook Messenger Bot is a powerful tool that businesses can use to improve customer service and re-engage their customers. Businesses can create a bot for their Facebook page or website to offer customers relevant content and remind them to buy products they have placed in their cart. A bot can also collect tons of data and provide useful information for customers. Then, a human salesperson can follow up with high-quality leads. But what should a business do before creating a bot?

If your business is interested in creating a Facebook Messenger Bot, first consider your use case. The reason is simple: you want to provide your customers with value. This is not just another version of your website on Messenger. A bot must also be designed to work well on mobile devices. For instance, if your product is available only on mobile devices, a bot that works on desktops might not be the most effective solution for you. In order to make a successful Messenger bot, you should think about the type of customer you're trying to reach and the value they'll get from using it.

Creating a Facebook Messenger bot doesn't have to be hard. There are several ways to create a bot. The simplest way to do this is to create a link for your page, which is called m.me/username. Once this link is clicked, it will open a conversation between you and the company. Messenger codes are images that are unique and look like user profiles. They're similar to Snapcodes on Snapchat or QR codes.

A Facebook Messenger bot can be useful in many ways. A bot can help people with the same problems as a live human, but it should be focused on one specific business problem. Don't try to solve all problems with your bot – too much functionality will confuse your customers. Make sure you focus on one or two of the most common scenarios. Then, integrate other tools into your bot. Ultimately, the Facebook Messenger Bot is a valuable tool for businesses.

For example, a Messenger chatbot can help you schedule services or appointments. Sephora, for example, uses a bot to schedule in-store service appointments. A customer can simply ask for an appointment via Messenger. It pulls information from Facebook and displays the available times. This bot is an excellent way to schedule an appointment for a service that you would otherwise book yourself. If you're interested in launching your own bot, consider some of these ideas.

Once you've decided to create a Messenger bot, you'll need a Facebook Page and a Facebook developer account. If you don't already have these two things, Facebook is eager to help developers create Messenger bots. It's also worth mentioning that Chatfuel has comprehensive documentation and tutorials. Creating a bot with Chatfuel can improve the customer experience and reduce support costs. So, get started with a Facebook Messenger bot today! It's time to start making your customers happy!

How to Design a Messenger Bot for Your Brand

If you're planning to design a Facebook Messenger Bot for your brand, you should choose a style that matches your company's brand tone and personality. For example, a prAna chatbot mimics the conversational style of a human, whereas a law firm would use a more formal tone. A grocery store would probably use a tone laced with food puns and jokes. If you're designing a Messenger chatbot for a grocery store, you should opt for more fun and relaxed conversational style.

ManyChat

Once you have set up your Facebook Page, you can start a ManyChat Messenger Bot. The Facebook Messenger Bot allows you to ask your audience questions and provide pre-canned answers. The bot must know what questions your audience is asking and recognize the relevant keywords. ManyChat has built-in integrations with email marketing platforms and Google Sheets. You must set up the flow of the messages so they flow smoothly. Here are some tips to get your ManyChat Messenger Bot up and running.

First, manyChat is free. It has over a billion monthly active users and offers free and paid plans for up to 15k monthly users. While ManyChat is designed to work with Facebook, it can also work on other platforms. Its integration with Facebook and Twitter is the most popular and most widely used. However, it may not work well with other platforms, such as Twitter or LinkedIn. Therefore, it is important to determine the platform your ManyChat Messenger Bot will support before you spend any money on it.

Another advantage of ManyChat is its built-in automation. It allows you to send automated messages to your subscriber base. You can send one-off messages or sequences over time. ManyChat also allows you to send cards and attachments. The manyChat Messenger Bot is available to any company of any size. You can create a chatbot for free, or pay for a pro account to access the advanced features.

Flow builder: ManyChat has a built-in Flow builder that lets you create a bot with minimal coding experience. It uses visual flow design to help you decide how and when to respond. It is very easy to use and supports both iOS and Android devices. After setting up the bot, it can be published in a matter of seconds. You can then test it out with your real-time users!

Broadcast Messages: ManyChat lets you schedule broadcast messages to your subscribers in advance. You can set up the messages to be broadcast to a segment of your subscribers or to the entire list. The broadcast messages can be sent at any time of day and can be either promotional or subscription. You can even choose which kind of content you want to send to your subscribers, i.e. subscription or promotional. A subscription broadcast message does not contain any ads and is sent immediately, whereas a promotional message is sent only to subscribers who have interacted with the bot in the last 24 hours.

Uber's Facebook Messenger bot

As the most popular ride-fetching app, Uber is getting a Facebook Messenger bot. With the new bot, Facebook users can reserve an Uber ride directly from the Messenger app. The integration comes as no surprise; Facebook has integrated several brands in Messenger in recent years. Now, Uber is taking Messenger to a whole new level. In addition to providing a convenient way to request a ride, the bot also allows users to communicate directly with drivers.

To get people talking about Uber, users can install a Messenger bot that lets them hail a cab. Users simply type a few simple commands and the messenger bot responds. Users can also customize their messages by setting up multiple choices. Once you install the app, users can then send it to their friends through Messenger. This way, their friends can easily hail a ride with just a click of a button. This is the most convenient way to hail a cab.

In addition to offering a Facebook Messenger bot, other companies are already working on integrations. Everlane partnered with Facebook when Messenger Bots first launched and integrated a checkout page through Facebook. Users can opt-in to receive updates after purchase. Burger King, for example, has launched an order-ahead feature through Messenger. According to Eater, Burger King is also testing a Messenger bot for future integration. It will be interesting to see if the company will expand the Messenger bot's reach and functionality.

Another great feature is that Messenger integrates its API. This means that users can request rides and receive ride receipts. Users can share their Uber trip experiences with friends and coworkers in the same app. In addition, users can ask for directions to their favorite restaurant, share their history with coworkers, and more. It makes it easy to book an Uber without leaving their office. And because it integrates with Facebook Messenger, it can be used for Uber ride requests.

It's hard to predict what the future holds. While it's unlikely that Uber will introduce a Facebook Messenger bot anytime soon, it does have an alternate solution. The Uberbot has been successfully testing the technology for months and is now accessible for Facebook Messenger users. This technology could be used to promote a ride request bot in the future. If Uber gets it right, it will be one of the most popular ride request apps in the world.

Uber's chatbot

If you're one of the many people who use Uber, then you've probably noticed the company's new messenger bot. Unlike most other companies, Uber is not a "bot" – it's a human that can converse with riders through Messenger. While some aspects of the Uber messenger bot are automated, it still seems like a natural extension of the company. This Messenger bot even replies to questions from people like "Are you guys a robot?" or "Who is your driver partner?"

The new Messenger bot lets people hail Ubers and view and pay for rides. Currently, the feature is rolling out in the U.S., but more countries are planned soon. Uber is excited to work with Facebook to bring this service to Messenger users. To make use of the new Messenger bot, you must be logged in to your Uber account to communicate with other users. However, Facebook Messenger users can also communicate with Uber via Messenger.

In addition to making cab ordering easier, the Messenger bot allows users to order cabs by texting. Instead of having to launch a separate app, users can simply tap a button on their watch to order a ride. This feature is also convenient for people with busy lifestyles, as they don't want to open multiple apps and lose battery power. A messenger bot could be an excellent solution to these problems. But how can Uber help its users?

Currently, Messenger's chatbot can be accessed via Facebook's Messenger website or mobile app. The company has begun testing the Messenger chatbot, which has already received several rides and attracted over 100 new users every month. With the integration of Messenger, it may soon surpass social networking sites like Facebook. It also allows Uber to automate basic customer interactions on the web. The company is looking forward to expanding its Messenger bot in other countries, including the U.S.

KLM's chatbot

One of the first companies to use chatbot technology to solve a customer problem is KLM. Their chatbot, known as BB, can be accessed through Google Assistant or Facebook Messenger. With its artificial intelligence (AI), the chatbot is capable of planning your trip and booking flights. KLM is launching more chatbots in the future, so make sure to check back soon! KLM's chatbot is already used by 500,000 customers!

In order to maintain its customer service, KLM is using artificial intelligence (AI) technology. The AI uses smart data to learn, providing suggested answers based on customer data. This approach is working well for the airline, but is still far from being a viable replacement for a human customer service agent. Until the AI technology is refined to a point where it can replace customer service representatives, companies like KLM should stick to human customer service for now.

A chatbot's logic must be based on how the user communicates with it. While voice assistants may be effective for tasks such as reordering frequently purchased items, they are not suitable for examining new products or picking items off a menu. A typical example: ordering pizza from the Pizza Hut app takes 73 taps while ordering the same dish through a pure text interface requires just 16 taps. The chatbot of KLM makes the process easy by letting customers change their seats, meal preferences, and flight delays.

Another example of a chatbot in action is KLM. The Dutch airline has rolled out a chatbot for Facebook Messenger and the WeChat messaging app. The chatbot answers queries based on emojis and location trackers, and it can answer basic customer service questions in up to ten different languages. This feature can be useful in international travel, especially for those who are unable to speak English.

Chatbots can be an excellent way to engage with customers and give them advice and tips that are similar to those they receive from a real person. The Dior chatbot, for example, asks questions about where the consumer lives and what they like to do. It also sends out relevant news about the PACA region. Depending on the answers given by users, the chatbot can recommend products based on the answers the user provides. It seems to be on standby, but its benefits are worth checking out.

Increasing Customer Service Through Messenger Bot

A messenger bot is simply a program that utilizes artificial intelligence (AI) to chat with users on the internet. Simply put, these bots are able to formulate an intelligent response to various questions and then automatically deliver a reply all by themselves. As you'll see, such automated robots have the capacity to totally revolutionize the field of online customer service, advertising, and sales as we know it and possibly for the better. If you're thinking about getting a bot, you're making a big step in the right direction toward improved customer service. Here's a look at Facebook Messenger Bot and the impact it could have on your business.

Let's start by defining the revolutionized aspect of this new online feature. As we all know, customer service is important. In fact, it's a must in any industry and especially in the one that most people associate with themselves, the business industry. This is why many have taken to using automated bots to do work around the office and handle matters such as chatting with clients or simply making queries and responses to simple user queries.

As mentioned earlier, automation has become a buzzword in recent years, with companies from Apple to Microsoft investing huge amounts in business automation and providing customers with highly advanced programs to take their business to the next level. However, customers don't want to deal with unorganized programs. And that's exactly where a Messenger Bot comes into play. These automated programs can help companies provide a more organized customer service experience, even when the employees aren't available to handle customer requests at a moment's notice. This makes the Messenger Bot an excellent example of the sorts of automation programs that can completely transform the way businesses operate.

To begin with, the developers behind the messenger bot made it capable of handling both messages and comments a must-have feature for a social media app of any kind. Users can chat with other users from around the world while keeping their identity hidden at the same time. If you think about it, a lot of the problems that people have with networking sites are because of the fear of people having too much contact with them. Since the bot uses a built-in account system to handle different accounts, this means that the Facebook Messenger Bot can also be used to establish connections in addition to allowing its users to chat. This is perfect for a marketing strategy since even when your employees are present, you can use the bot to establish connections and then use those connections to boost your image among Facebook fans and Twitter followers.

What's more, the automated bots can be used to perform a wide variety of tasks, from posting messages on the company's fan page to answering basic questions and providing updates on the company's status. They can even perform tasks that include streaming videos and playing music, among many other things. Basically, the idea is to turn Messenger Bot into a powerful support system, allowing customers to get in touch with the company and help it improve customer service. Here are some other ways that this bot can revolutionize customer service in the business environment.

With all of the automation and connectivity capabilities built into Messenger Bot, it allows businesses to get more out of their customer service approach. For instance, with a large number of bot accounts, businesses can set up multiple support teams, each of which can specialize in certain aspects of the business. The bot can be programmed to search through posts made by Facebook users and recommend replies based on common sense and the frequency with which such posts are made. On the other hand, if a company has a need to send responses to specific questions or requests from customers, it can use a built-in system to do so. By combining these different capabilities, businesses can create a unique solution that will satisfy the needs of both clients and staff.

In addition, Messenger Bots can help businesses reach out to potential customers in new ways. Since the bot acts as a support system for businesses, it can identify problems that potential customers may have and then give advice on how to solve those problems. It may go as far as suggesting solutions to common problems, as well as answer basic inquiries. These bots may also encourage customers to leave feedback, thereby encouraging them to tell others about problems they have encountered.

While Messenger Bot is an extremely useful tool in terms of improving customer service and increasing sales, businesses need to invest in creating quality content for the chatbot. This means ensuring that the bot not only reads standard web copy but also has the intelligence to understand unique customer service queries and concerns. The bot should be able to identify common questions asked about the product or service. Additionally, the customer service chatbot should be able to use the information provided in the bot to suggest solutions or post relevant comments. By investing in the right content for the bot, businesses can greatly increase the amount of interaction their customers have with the company over a period of time. In addition to this, Messenger Bot will continue to develop over time, making improvements to the functionality of the application and expanding its potential uses.

The Messenger Bot is a Chat App

The chatbot is a bot that can be used to manage a huge number of accounts from Facebook, Messenger, or MySpace. This bot has several features to make your life easier.

The first feature that makes this bot unique is that it has been created with the idea of automating repetitive tasks. You will find that it can be used to create a wide variety of templates. This will allow you to create pages, groups, events, and links for Facebook and MySpace. You can even use it to automatically submit comments to Facebook and MySpace.

The next feature that is provided by Messenger Bot is that it can be used to create links for your social media sites. It can be used to create groups in your Facebook profile and groups on your other social media sites. The bot is even capable of setting up your Facebook password protection and adding new friends to your list.

Another feature that the Messenger chat bot provides is the ability to search for items on eBay. This will allow you to search the list of auctions and find an item that you would like to buy. The best thing about this feature is that it will be able to search by category and price. This will allow you to find items for sale on eBay that you would like to buy.

Another feature that the Messenger Bot provides is the ability to automatically send out emails to your friends and followers. It has a feature that allows it to send your message to your friends and followers in the order that they have been added. This will help to increase the level of your following and ensure that your message is read. This feature has also been used to automate a large number of tasks on the internet.

The last feature that is provided by the Messenger Bot is the ability to manage and organize your profile. This will allow you to manage your friends and groups, your contacts, and your profile settings. You will be able to add, edit, and delete friends, groups, and contacts. You will also be able to set a time limit on the messages that are displayed in the "Messenger Chat" section of your profile page.

Messenger Bot can be used to manage a large number of Facebook and MySpace accounts from the comfort of your own home. You will be able to manage the various aspects of your accounts from your own computer. This will allow you to create and manage a wide range of templates and create a large number of messages for your friends and fans.

The Messenger Bot provides a variety of features that will make managing your accounts much easier. This will allow you to manage the various aspects of your accounts without having to sit at your desk all day.

One of the major features of the Messenger Bot is the ability to manage your friends. This will allow you to set the various groups that you have access to, the various groups that you are in and you will be able to add and remove your friends. Once you have added and removed friends you will be able to create and edit new groups and send messages to your friends. You will also be able to manage your contacts, add, edit their contacts, and view their email.

Another feature that is provided by the Messenger Bot is the ability to manage your profile. This will allow you to set the privacy settings of your profile and manage the various groups and profile features that you have access to. The Messenger Bot will also allow you to create, edit, and add your own profile and view your friends and groups.

The Messenger Bot will also allow you to manage your friends by using a search function that will allow you to search by the name or contacts. This will allow you to create and view the contacts and other people that you would like to create contact with.

The Messenger Bot will also allow you to add and remove your contacts and create groups from your profile. This will help you to add and manage your friends and contacts on Facebook and MySpace. The Messenger Bot will also help you manage your profile page on your profile page.

Facebook Messenger Bot For Business

Facebook Messenger Chat Bots is truly revolutionary. This bot allows people from all over the world to communicate and interact with each other with the same user interface they are already familiar with.

As more people start using it, the question comes up as to what kind of feedback you will get from them. The answer is very important if you want to be a part of the success of this new product. You must get answers that will point out your strengths and shortcomings.

The Facebook Messenger Bot is mainly used for advertising and marketing. Through this product, you can easily promote your business through SMS, just by sending it out and waiting for it to come back. Once the response is positive, it will generate more clients.

Messaging in Messenger is the best way to reach out to your prospects. Using this product, you can reach out to millions of users, within a span of minutes. When this product was first launched, it received positive feedback from the users. This kind of response is indeed very helpful for Facebook Messenger Bot to build its popularity.

Using Messenger, you will also be able to add links to your website so that visitors can also view it on Facebook. A lot of website owners are already using this tool to get high traffic to their site and achieve the success they are looking for.

Now, if you want to join the race of making money through this product, you can also set up your own social network page to sell your services or products. You just have to link to your Facebook account to your web site and ask for sales. That is just one way to make money through Facebook Messenger Bot.

Facebook Messenger Bot is one of the most profitable products that has been introduced so far in the social networking business. Once a lot of people try this product, it will surely bring in more business because of its profit potential.

There are lots of ways that you can use Bot. It will not only help you build your email list, but it will also help you build a relationship with your subscribers. With this product, you will be able to send coupons and discounts that will be relevant to your niche.

Building a relationship with your customers is also an important factor when it comes to this product. You have to look into how this product will benefit you and how will you improve your customers' experience while interacting with it.

There are lots of things that you have to do when you decide to implement the Bot. You need to determine your goals first before implementing it. This will help you determine what to do, as well as how to implement your plans.

The most important thing to remember is that you can only succeed through Facebook Messenger Bot. If you want to make a breakthrough with this product, you have to work hard.

Remember that you have to give the best service to your customers so that they will stick with you when they see the improvement that you have made with your product. After you have mastered all the basics of the Facebook Messenger Bot, you can proceed to the next level.

How Can I Get Started With a Facebook Chatbot?

Facebook chatbots are the hot new thing in online marketing. A Facebook Chatbot is like a mini-marketing campaign that functions just like a standard online advertising campaign, except that it actually uses the power of Facebook to make your messages and offers more personal and targeted to your audience.

With the right Facebook Messenger Bot you can sell products or services to people in real time. Since it is entirely software driven, you can have an automated response from your users every time they use the Messenger software. You simply need to setup the correct Facebook Messenger Bot options and set up a few basic Facebook widgets that will allow you to insert your ChatBot.

In order to fully understand how a Facebook Chatbot works you need to understand the basics of how a typical web browser would operate. A web browser is a "web program" which allows you to surf the Internet. It looks for pages with content, downloads them to your computer, and then allows you to read it.

Your web browser essentially does all of the things that you would do when you visit a Web site. It opens and scans web pages, downloads files to your hard drive, and displays those files as web pages on your screen. It also has a web browser toolbar and is capable of saving web pages as you browse.

Because your web browser can do all of this, it can be considered a piece of software that can be used to build a web browser that has features similar to what you would expect from a web browser. Web browsers allow you to navigate your web pages, bookmark them, and send information back and forth to other websites. They usually allow you to insert hyperlinks, change your font size, adjust the colors of your text, and manage various privacy settings. The next feature we are going to look at is how Facebook chatbots work, and how it differs from a web browser.

A Facebook Chatbot works a lot like a web browser in that it is able to display web pages to its users, change their settings, perform various functions, and save web pages. When a user clicks on a Facebook widget the Facebook Chatbot retrieves the Web page from the users hard drive, reads it, saves it to the user's Facebook account, and sends the user a message. This is a perfect example of how your web browser operates.

It has an interface where you can change the settings, add and remove pages from your browser, and send messages to your users. You can even customize the look of your browser by adding buttons to open other sites, link to other sites, and add different fonts to the screen.

Web browsers basically accomplish the same task as any other web browser. Web browsers are simply programs that allow you to search for pages with content, and load them to your computer so that you can read them. Web browsers are also known as web servers, because they act as the main "server" for the World Wide Web.

A Facebook Chatbot, on the other hand, is a piece of software that allows you to present a different way of interacting with your Facebook users. Facebook Chatbots is similar to web browsers in that they have an interface and can change settings and add pages to your browser. They are also similar to web servers in that they act as the main "server" for the World Wide Web.

If you take a look at the history of the web, you will see that it has always been best when a web browser can run other programs on your computer. When a web browser was created, the web was static and it just served its viewers. Over time web browsers have become more interactive by allowing users to edit web pages and play games.

Facebook Chatbots will ultimately be the next big step in the evolution of the web. Eventually, a browser will evolve into a web browser, and users will be able to make suggestions, get updates, be notified of events, and more with the click of a button.

Facebook Chatbots can help you reach a new generation of online consumers with their advanced features and use of data visualization, so why not take advantage of this opportunity? See how Facebook Chatbots can help you sell more products or services to your target audience, and grow your online business today. With a Facebook Chatbot, you can get started right away!

Creating and Using Facebook Chatbots

The Facebook Chatbot is a product that was developed by Facebook that combines the most important things about Messenger and Internet chatbots. A chatbot uses its systems to make conversation with the user easier. It has the ability to adapt on-the-fly to the user's needs.

Chatbots make the users feel more at ease and friendly towards one another. Facebook Messenger Bot is the most popular social network with more than 500 million users. They can be used in many different ways. Even if you only have an internet connection, you can still use this facility to chat with friends.

A chatbot that you can use in Messenger can be used to make buying or selling products easier. Many businesses find this useful. There are websites that allow buyers and sellers to set up their accounts and start working with these bots.

Chatbots are programmed by specialists who understand the nuances of these programs. After they are programmed, the program can run without human interference. This is because chatbots are programmed on software that has been specifically created for chatbots.

When a user registers for the Bot, the details that are required to use the bot are required by the Bot. This information includes the user name, email address, age, gender, and phone number. By logging into this account, the Bot will know everything it needs to do.

Chatbots can be used for marketing purposes. This will depend on the users and what they like to purchase. It is possible to create an account that allows the Bot to run through the system and follow leads and get direct responses from the consumers it is aware of.

With the advent of chatbots, a web-based agent has been created. This agent is the same one that is used for Messenger. They are convenient to use and can be easily used to perform tasks for you.

One of the features that the Bot offers is the ability to manage its own time. It can set its own time for sending messages. It also has the ability to sign into your account when you're not online, but not allow you to log out until you are online.

A Bot can send a message to all of the users. This is a good thing to be able to do if you have a large network of people that need to be contacted. This way, it can connect with as many users as possible.

Chatbots have a number of functions that can be used. Some are better than others. You should decide on which one best suits your needs before selecting the one to use.

Chatbots that have been updated recently have better capabilities than ones that were not. Using new and updated ones will benefit you. You can save money with the new updates as well.

Chatbots are essential when it comes to keeping in touch with clients. If you don't use one, you'll be losing business. Chatbots can be helpful and easy to use.

Making Money With Facebook Chatbots

Once your bot is up and running, you'll need to handle the remaining "normal" functions. Facebook Messenger, is the leading messaging platform on the web, is a natural place to make a living and network with people from all over the world. Socializing with like-minded people is a great way to create a lucrative business.

You can't expect to just sell your new chatbot and get rich off of it. If you want your Facebook earnings to be a full-time source of income, you're going to have to market your product on a regular basis. You're going to have to engage in an ongoing dialogue with your clients and interact with them via emails and newsletters.

After setting up a Facebook Messenger Bot, your next task is to make it available for public use. Facebook is more than willing to take it down once the requisite level of testing has been done and your bot has been deemed stable.

If you put yourself in front of your Facebook community, you'll soon realize that you're not the only person who wants to develop a chatbot. The more interaction you have with your Facebook community, the more likely they are to become your clientele.

Over time, you can afford to work less because of the reduced cost of having your Facebook Messenger Chatbot product up and running. You'll find your earnings from Facebook increasing over time. Eventually, you'll be able to quit your day job and devote all of your time to developing your own Facebook chatbot product.

It's true that Facebook is constantly changing, and you may be tempted to stop development of your Chatbot at any time for your own personal reasons. Your community, however, will remain loyal to you and it would be a disservice to quit development prematurely.

Marketing your product will continue to get easier as the system becomes more sophisticated. Soon, you'll be able to put together a marketing strategy that includes a wide variety of channels and approaches, which could result in massive increases in your revenue.

Facebook is a social networking site. By creating a Chatbot product, you can make your brand synonymous with a conversation, or a whole group of friends and family.

If you're familiar with other social network sites, you'll know that Facebook allows users to create networks. Users can then connect these networks with their social profiles, and a profile could be anything from a Facebook profile to a Twitter account.

In addition to connecting your Facebook profile with your online presence, you should be sure to actively participate in all social media conversations. Interacting with your audience on a regular basis will help you build trust and credibility.

This goes for your Facebook fan page as well. If you have a built up page and a good amount of content, interacting with fans, clients, and customers via Facebook Messenger is a great way to increase your page's overall visibility.

Facebook users are used to relying on social media to find answers to questions that they may have in a crisis situation. When used properly, a Facebook Chatbot can be used to help you answer questions.